¹Magic Quadrant Disclaimer:
The Magic Quadrant is copyrighted March 6, 2007 by Gartner, Inc. and is reused with
permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific
time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that
marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service
depicted in the Magic Quadrant, and does not advise technology users to select only those vendors
placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is
not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied,
with respect to this research, including any warranties of merchantability or fitness for a
particular purpose.
It’s official!
Salesforce is positioned in the Visionaries Quadrant in Gartner's
2007 Magic Quadrant for Customer Service Contact Centers¹. Register below to read the
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